4. Policy Statement(s)
By using SITE’s services/products and accepting our Terms of Use and Privacy Policy, User
agrees to the collection and use of personal data in accordance with this policy.
Types of Collected Data
SITE collects data about the User when the User provides it to SITE, when the User uses
SITE’s services/products, and when other sources provide it to SITE, as further described
below.
Provided Data
Data that the User provides which is required to register with SITE’s services or
products. This includes User’s email address as well as any data the User is
required to enter when the User sets up an account with SITE. Alternatively, if the
User’s employer sets up their account on behalf of the User, the User’s employer
may provide this data to SITE so that SITE can provide the User with access to
SITE’s services or products.
Data that the Users exchange during communications with SITE when the User
chooses to request information about SITE’s services/products, registers with SITE
or requests to receive customer or technical support, or otherwise communicates
with SITE.
Data that SITE gets from using SITE’s services/products and website.
Data that SITE collects to improve its provided services and products that
associated with the User’s use of the services or products.
Payment Information
SITE collects certain payment and billing information when the User registers for
certain paid services or products and required to process their purchase orders.
Automated Collection of User’s Data by SITE
SITE may collect data automatically from the User when they use SITE’s services
or products. Such as:
Data contained in activity logs, billing, usage volume and statistics.
Data such IP address, details on the User’s browser and/or device, such as the screen
size, screen resolution, the region (i.e., to choose the proper language).
Data Protection
SITE takes the protection of the User’s Personal Data seriously, and will employ all
reasonable and appropriate organizational and technical data protection and security
measures and actions to protect the Personal Data from loss; misuse; and unauthorized
access, disclosure, alteration and destruction.
Use of User’s Data
SITE uses the collected data to provide a safe, efficient and customized experience.
To manage the service; SITE uses the data it collects to provide SITE’s services and
features to Users, to measure and improve those services and features, and to provide
Users with customer support.
To prevent potentially illegal activities, ensure the security of the service and protect
against fraud or the violation of SITE’s terms.
To analyze Personal Data on an aggregated basis for the purpose of improving SITE’s
services or products.
To identify and contact Users; SITE may contact Users with service-related
announcements from time to time. They may opt out of all communications except
for essential updates.
To market, promote and drive engagement with SITE’s services/products that include
communicating new features, survey requests, newsletters, and events that SITE
thinks may be of interest to the User.
SITE uses data about the User when SITE is given consent to do so for a specific
purpose that is not covered in this policy.
Share of User’s Data
To provide services or products; SITE may share Users’ Personal Data with its
affiliates and selected third parties (such as analytics providers), where required, to
provide SITE’s services or products.
To respond to legal requests and prevent harm; SITE reserves the right to share Users’
data to:
o respond to duly authorized data requests of governmental authorities or where
required by law;
o detect, prevent or otherwise address security, fraud or technical issues;
o enforce SITE’s terms and conditions, including investigation of any potential
violation thereof; and
o protect the rights, property or safety of SITE, its Users, a third party or the public
as required or permitted by law (exchanging information with other companies
and organizations for the purposes of fraud prevention).
SITE may also disclose the User’s data to third parties if SITE either:
o sell, transfer, merge, consolidate or re-organize any part(s) of SITE’s business,
or merge with, acquire or form a joint venture with, any other business, in
which case SITE may disclose User’s data to any prospective buyer, new owner
or other third party involved in such change to SITE’s business. Moreover, SITE
will endeavor to ensure that any third party which will obtain the User’s data
(including Personal Data and any data related to the User) pursuant to this
clause maintains a reasonably sufficient level of confidentiality based on best
industry practices, and records, retains and protects User’s data using proper
methods to prevent unauthorised access, disclosure and/or use; or
o sell or transfer any of SITE’s assets, in which case the data SITE holds about
the User may be sold as part of those assets and may be transferred to any
prospective buyer, new owner or other third party involved in such sale or
transfer.
In exceptionally rare circumstances where national or Company security is at issue
(such as terrorist attacks, cyber-attacks), SITE reserves the right to share its entire
database of visitors and customers with competent governmental authorities.
Store of Personal Data
SITE stores User’s Personal Data in the Kingdom of Saudi Arabia. SITE will take all
reasonable actions to ensure that User’s Personal Data is treated securely and in accordance
with this Policy.
Personal Data Retention Period
SITE stores User’s Personal Data for as long as it is necessary, according to defined retention
periods, for the purposes for which it was collected, and for satisfying any legal, regulatory,
contractual, and/or accounting requirements.
User Right
SITE provides its Users the right to request for access, update, and correct User’s Personal
Data. The User can also choose to give their consent for receiving emails or marketing which
can be withdrawn by opting-out at any time upon the User’s request.
Changes to this Privacy Policy
SITE may occasionally update this Policy. SITE encourages Users to periodically review this
Policy to stay informed about how SITE is helping to protect Personal Data it collects. User’s
access to and use of the services or products are subject to compliance with all applicable
laws and regulations, the applicable agreement(s) and the latest version of this Policy.
